ALPHA VOICE

Alpha Voice: Advanced VoIP Phone Service by Ubiquitous Networks

Introducing Alpha Voice: The Future of VoIP Phone Services

Alpha Voice by Ubiquitous Networks is your premier solution for secure, high-performance VoIP phone services. Utilizing state-of-the-art servers and infrastructure, Alpha Voice provides complete security, robust spam filters, and a suite of cutting-edge features designed to enhance your business communications. Whether you are a small business or a large enterprise, Alpha Voice delivers the reliable, scalable, and secure communication platform your organization needs.

Why Choose Alpha Voice for Your VoIP Phone Service?

Complete Security and Reliability

Alpha Voice is hosted on secure, high-performance servers managed by Ubiquitous Networks. We ensure that your VoIP communications are encrypted and protected from unauthorized access. Our infrastructure meets the highest security standards, providing you with peace of mind that your data and conversations are secure.

Advanced Spam and Threat Protection

Spam calls and VoIP-based threats can disrupt business operations. Alpha Voice incorporates advanced spam filters and threat detection mechanisms to keep your communication channels clean and secure. Our system uses machine learning algorithms and real-time threat intelligence to identify and block spam and fraudulent calls, ensuring uninterrupted, high-quality service.

Seamless Integration and Scalability

Alpha Voice is designed to integrate seamlessly with your existing IT infrastructure. Whether you are using traditional desk phones, softphones, or mobile devices, Alpha Voice supports a wide range of hardware and software configurations. Our service is highly scalable, allowing you to easily add or remove lines as your business grows. With Alpha Voice, you have the flexibility to manage your communication system according to your specific requirements.

Key Features of Alpha Voice VoIP Phone Service

Secure VoIP Communications

Alpha Voice ensures that all VoIP communications are encrypted using industry-standard protocols. This protects your calls from eavesdropping and unauthorized access, maintaining the confidentiality and integrity of your business communications.

HD Voice Quality

Experience crystal-clear call quality with Alpha Voice. Our service uses advanced audio codecs and high-bandwidth connections to deliver superior voice clarity, ensuring that every conversation is clear and professional.

Unified Communications

Alpha Voice provides a comprehensive unified communications solution, integrating voice, video, messaging, and collaboration tools into a single platform. This enhances productivity and streamlines communication across your organization.

Customizable Call Routing and Management

With Alpha Voice, you have complete control over call routing and management. Our intuitive admin console allows you to configure call forwarding, auto-attendants, hunt groups, and more. Customize your call flow to suit your business needs and ensure that calls are directed to the right person every time.

Advanced Call Analytics

Gain insights into your call activity with Alpha Voice’s advanced call analytics. Monitor call volumes, durations, and patterns to optimize your communication strategy. Use detailed reports to make informed decisions and improve customer service.

Mobile Accessibility

In today’s fast-paced business environment, staying connected on the go is essential. Alpha Voice supports mobile access, allowing you to make and receive calls from any device, anywhere. Our mobile app ensures a seamless experience across smartphones, tablets, and desktops.

Voicemail-to-Email

Never miss an important message with Alpha Voice’s voicemail-to-email feature. Voicemails are transcribed and sent directly to your email inbox, allowing you to read and respond to messages quickly and efficiently.

Multi-Platform Support

Alpha Voice supports a wide range of devices and platforms, including traditional desk phones, softphones, and mobile devices. This flexibility ensures that you can use the communication tools that best fit your business needs.

Technical Specifications for Alpha Voice VoIP Phone Service

Secure Data Centers

Alpha Voice is hosted in secure, SSAE 16 certified data centers. These facilities provide top-tier physical and digital security, ensuring that your VoIP service is always protected and available.

Quality of Service (QoS)

Our network infrastructure is optimized to deliver high-quality VoIP service. Quality of Service (QoS) settings prioritize VoIP traffic to ensure clear, uninterrupted calls, even during peak usage times.

Redundancy and Reliability

Alpha Voice is built with redundancy at every level, from network connections to hardware components. This ensures high availability and reliability, with minimal downtime. Our robust disaster recovery plans guarantee that your VoIP service remains operational in any situation.

API Integration

Alpha Voice offers API integration, allowing you to connect your VoIP service with other business applications. Automate workflows, enhance customer service, and improve efficiency by integrating Alpha Voice with your CRM, helpdesk, or other enterprise systems.

Why Ubiquitous Networks for Your VoIP Phone Service?

At Ubiquitous Networks, we are committed to providing top-tier IT services that meet the evolving needs of modern businesses. With Alpha Voice, you benefit from:

Decades of Expertise: Our team brings a wealth of knowledge and experience in IT services, ensuring that you receive the best possible solutions for your business.
Client-Centric Approach: We prioritize your needs, offering customized solutions that address your specific challenges and objectives.
Cutting-Edge Technology: Utilizing the latest advancements in technology, we deliver solutions that are both powerful and easy to manage.

Contact Us for Alpha Voice VoIP Phone Services

Ready to transform your business communications with Alpha Voice? Contact Ubiquitous Networks today to learn more about how our secure, high-performance, and feature-rich VoIP phone service can benefit your organization. Let us be your trusted partner in navigating the complexities of the digital age and driving your business success.

By choosing Ubiquitous Networks and Alpha Voice, you are opting for a company that understands the intricacies of IT support and engineering. We deliver solutions that are not only intelligent and business-oriented but also innovative and forward-thinking. Join the many businesses that trust Ubiquitous Networks for their IT needs and experience the benefits of working with a true industry leader.

Ubiquitous Networks

Alpha Voice

Hosted Phone Service

Our offering differentiates itself from other hosted offerings in the following key ways:

FAIR BILLING

Billing is fairly based on the peak number of simultaneous in/outbound calls made and the number of external phone numbers (DID’s) you need. Charges are NOT based on the number of phone sets or phone lines you have.

ALL FEATURES FOR ALL CUSTOMERS

All Alpha Voice customers enjoy full features. There are no separately priced modules, plug-ins, add-ons, or upcharges for any feature of the Alpha Voice-hosted phone platform. Use any feature from initial install, or grow into more advanced functionality, without paying any additional charges.

ADVANCED PROGRAMMING CUSTOMIZATION

There is no “one size fits all” solution with Alpha Voice! Ubiquitous Networks has direct access to the core programming team of the phone-system software, which allows highly specialized features to be developed for specific client needs.

CONCIERGE APPROACH TO ONGOING SUPPORT

Ongoing support will be as personal as the sales and initial setup-process. Qualified technicians who are already familiar with your setup will be the ones who will handle your support needs directly and offer the responsiveness you need when changes are required in your setup. In our personal-support model, you will never be just a customer number to us.

TRUE QUALITY OF SERVICE FOR METRO DETROIT CUSTOMERS

Ubiquitous Networks Alpha Voice platform may be used at any location with a capable Internet connection. Ubiquitous Networks has deployed it’s Alpha Voice servers in strategically chosen data centers throughout the country to offer the most stable connection to your business.

In reality, there’s no way to guarantee the quality of upstream Internet connections once traffic leaves your facility, unless you have control of the entire path to your hosted phone system. Ubiquitous Networks addresses this need for our customers by partnering with local enterprise fiber/WIFI carriers that are also capable of hosting our Alpha Voice phone servers in their local data centers.

With this end-to-end solution in place, Our customers can benefit from an enterprise-class Internet connection that doubles as a “direct connection” to their phone hosted system. Alpha Voice is truly a best-in-class offering that other solutions cannot compete with.

Internet bandwidth is unregulated and subject to occasional outages, over-subscription, and poor quality. Phrases such as “quality of service” or “hop count” are often loosely used in sales meetings in an attempt to differentiate the seller’s solution. Internet issues are the primary cause of interruption or outage for hosted phone systems.

Some solutions even sell onsite appliances that claim to offer the quality of service as “hybrid solutions.” These creative marketing gimmicks provide little value and add cost.

VOIP FAXING

Ubiquitous Networks offers several solutions to save on POTS and/or analog line costs. Whether analog gateway devices or hosted e-fax solutions, we ensure that our customers have the most cost-effective faxing solution without sacrificing the required functionality.

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Estimate Your Price

Call path – Max simultaneous calls

Call paths are inbound or outbound calls. (extension-to-extension calling does not require a call path)

DIDs – Outside phone numbers for inbound calling

Local unlimited calling – FREE

Approximate long-distance (out-of-state) minutes

Cloud Managed System fee – $150
This is mandatory and included in total; includes hosting fee, server clustering, backups, hardware management, SSL certificates, and platform updates

Total

Alpha Voice Business Class VoIP