Billing is fairly based on the peak number of simultaneous in/outbound calls made and the number of external phone numbers (DID’s) you need. Charges are NOT based on the number of phone sets or phone lines you have.

All Alpha Voice customers enjoy full features. There are no separately priced modules, plug-ins, add-ons, or upcharges for any feature of the Alpha Voice-hosted phone platform.  Use any feature from initial install, or grow into more advanced functionality, without paying any additional charges.

There is no “one size fits all” solution with Alpha Voice! Ubiquitous Networks has direct access to the core programming team of the phone-system software, which allows highly specialized features to be developed for specific client needs.

Ongoing support will be as personal as the sales and initial setup-process.  Qualified technicians who are already familiar with your setup will be the ones who will handle your support needs directly and offer the responsiveness you need when changes are required in your setup. In our personal-support model, you will never be just a customer number to us.

Ubiquitous Networks Alpha Voice platform may be used at any location with a capable Internet connection.  Ubiquitous Networks has deployed it’s Alpha Voice servers in strategically chosen data centers throughout the country to offer the most stable connection to your business.

In reality, there’s no way to guarantee the quality of upstream Internet connections once traffic leaves your facility, unless you have control of the entire path to your hosted phone system. Ubiquitous Networks addresses this need for our customers by partnering with local enterprise fiber/WIFI carriers that are also capable of hosting our Alpha Voice phone servers in their local data centers.

With this end-to-end solution in place, Our customers can benefit from an enterprise-class Internet connection that doubles as a “direct connection” to their phone hosted system.  Alpha Voice is truly a best-in-class offering that other solutions cannot compete with.

Internet bandwidth is unregulated and subject to occasional outages, over-subscription, and poor quality.  Phrases such as “quality of service” or “hop count” are often loosely used in sales meetings in an attempt to differentiate the seller’s solution.  Internet issues are the primary cause of interruption or outage for hosted phone systems.

Some solutions even sell onsite appliances that claim to offer the quality of service as “hybrid solutions.”  These creative marketing gimmicks provide little value and add cost.